Shipping policy
SHIPPING:
All international Customs duties, tariffs, taxes etc are the responsibility of the purchaser. Buyers are responsible for any customs and import taxes that may apply. We do not collect on behalf of your country. And will not refund your order if you do not accept your parcel.
How long before I ship?
For most covers that are made to order, its about 8-10 BUSINESS days before I ship. That's about two weeks. If its a ready made item then about 3 business days.
When purchasing multiple items, we try to combine all items in one package in order to keep the shipping cost as low as we can for you. The cost of shipping will be the largest cost of any one item. All other shipping charges will be refunded to you minus any additional costs incurred by extra weight and size. This tends to be very minimal for most orders if any.
We can only ship two leather covers together in a single package.
*** Customers from Nunavut Canada. Please contact me first before purchase. ***
Because of the odd shapes and designs of our items, we may need a few days to ensure packaging is done correctly to protect your purchase.
I reuse all shipping materials in order to lower my impact on the environment and to keep the cost of shipping down.
Tracking is required on all purchase $150 or greater. Please make sure you are available to accept delivery.
I am happy to refund over payment for shipping back to your Etsy account.
Feel free to contact me before purchasing if you want a clearer shipping quote for your item.
Combined shipping can be done if the items can be safely shipped in the same carton. Again I am happy to refund any over payment directly to you when shipping. Cost may be higher due to weight increase with combined shipping.
*** SHIPPING TIME ***
Please be aware that shipping time from Canada to international destinations via SURFACE is no longer used as the time it takes is not acceptable. As an example. My shortest time to the UK has been 3 weeks and my longest time for the same type of package has been 8 weeks. International air is 14 business days. Your patience is needed and greatly appreciated.
Shipping cost from Canada are very high and present a constant challenge in trying to be competitive and fare in the online market. I do my best to keep your cost low.